General Terms of Sale

1. Scope

The general conditions of sale described below (hereinafter the "General Conditions of Sale" ) are pickup attitude to govern all contractual relations between the Accessoires4x4.com site operated by the company @2I9G9 with a capital of 8,000eur the head office is located: 577 Route des Loubes - RCS Toulon B 492 664 172 (hereinafter "We" ) and customers, over 18 years of age and enjoying full legal capacity (hereinafter "You" ) ordering through the accessoires4x4.com site (hereinafter the "Site" ).

The General Conditions of Sale apply without restrictions or reservations to all sales of products appearing in our catalog published on the Site, excluding purchases made directly from our physical establishments PICKUP ATTITUDE .

Placing an order through the Site implies your unreserved acceptance of the General Conditions of Sale. To this end, You confirm that you accept all the General Conditions of Sale when You check the box "I accept? When placing your order. We reserve the right to modify these General Conditions of Sale at any time. We therefore invite You to carefully read the General Conditions of Sale with each new order placed.The applicable General Conditions of Sale will be those in force on the day the order is placed.

The General Conditions of Sale are accessible at any time on the Site and prevail over any other version or any other contradictory document.

For any information, in particular relating to the follow-up of your order, you are invited to contact us:

  • Or by phone at the following number: 04 94 00 50 95 (number not surcharged)
  • Or by email: contact @ accessoires4x4.com

2. Your order

The order of the products that You select (hereinafter the "Products" ) will be carried out according to the process described below.

Your identification:

You access the content of your basket, including all the Products. You must then proceed to your identification. As such, You undertake to provide Us with accurate and reliable information, thus enabling Us to perform all of our contractual obligations. Our responsibility cannot be engaged in the event that the information you have provided turns out to be false or incomplete. In this context or in the event of non-payment or any other irregularities on your account, We reserve the right to cancel your order and / or delete your user account. Your identification can be made directly after selecting the Products or through your user account (hereinafter the "Account" ). The opening of an Account involves entering two identifiers: an e-mail address and the choice of a password. Your identifiers are personal to you and must be kept confidential.
You can access the personal data that You have communicated to us on request, in accordance with the provisions of the Personal Data article of the General Terms and Conditions of Sale.

Placing your order:

Once the products have been selected and your identification data entered, You then proceed to the selection of your method of payment.
You will then be presented with a summary of your order, which will include information relating to the Products, prices or delivery terms. You will also be assigned an order number.

Final confirmation of your order:

Once the order has been validated, two situations can be distinguished:
1 - In case of payment by credit card or Paypal: the final validation of your order will occur when the debit bank authorization has been given to Us, ie within a maximum period of ten (10) days. A final confirmation will then be sent to you, including all the elements relating to your order.
2 - In case of payment by bank or postal check: a confirmation of your order will be sent to you after the validation of your order. The final validation of the latter will however take place from the reception and verification of the payment. In the absence of receipt and validation of the payment within ten (10) days, We automatically consider the order interrupted.
Only the final validation of the order commits Us contractually to You.

Product availability:

The articles are offered to You within the limits of available stocks. Thus, in the event of unavailability of the Product ordered, We undertake to inform You as soon as possible and will reimburse the Product (shipping costs included) within a maximum period of 30 days.

3. Product prices

The prices indicated on the Site are indicated "All Taxes Included" (TTC), and take into account the possible cost of waste disposal (the eco-contribution).
Unless otherwise indicated, the prices indicated do not include shipping costs.
We offer You access to information on products not sold on the Site, but accessible in stores. The price of products only accessible in store are given for information only. They can therefore vary from those present in the store.

4. Payment for your order

You can pay for your purchases by:

Bank card :

Cards accepted: VISA, MASTERCARD or AMERICAN EXPRESS by entering your bank details from the Ultra Secure Paypal Site. All bank details entered are subject to secure processing and are immediately encrypted. This information is only accessible to our banking partner Paypal, so that he can get in touch with your bank. At no time, We, or any other third party, can access your bank details. Your payments are sent to our banking partner on the day of the order.

Postal or bank check:

Your check, duly completed, signed and made payable to PICKUP ATTITUDE must be sent to us at the following address within 10 days:

PICKUP ATTITUDE
577 Route des Loubes
83400 Hyères (France)

In the event of late payment

In accordance with the regulations in force, any sum not paid on the due date by any professional will give rise to a fixed penalty for recovery costs in the amount of forty (40) euros which will automatically be cumulated with that of late penalties. indicated on your invoice.

5. Security of your means of payment

In order to guarantee maximum security during orders, all payments by bank cards are secured by the world-famous PAYPAL system. This system is based on proven cryptography techniques thus ensuring the confidentiality and integrity of exchanges. Thus, when entering your bank details (card number, validity date, and code .......), they are automatically encrypted and sent in secure mode to an ultra secure server (PAYPAL server), without going through Us.

At the same time, We send the same server, always in secure mode, data specific to your order (merchant number, transaction number, order amount). The PAYPAL system checks the card and requests authorization from your bank using a private banking network. The PAYPAL system returns the confirmation of payment and sends You back to the Site. The PAYPAL system then takes care of the payment to our banking partner.

For more information on the PAYPAL system, You can consult the PAYPAL website https://www.paypal.com/fr/webapps/mpp/acheter
You can make sure that the payment is secure, by checking in the address bar of the browser that the address begins with "https". In addition, a padlock type pictogram like the following example:ssl.png should appear with variations depending on the type and version of your browser.

6. Delivery of your order

General informations

By delivery we mean all the means made available to you for taking physical possession of the Products ordered through the Site. The specifics related to the different delivery methods are detailed below.

Delivery will be made to the address that You indicated when placing your order.

Delivery will take place within the time limits indicated on the order confirmation that We will have sent to You. Deliveries cannot be made on weekends and holidays. Delivery times run from the day after payment by bank card, subject to acceptance of the latter, or from receipt of the bank or postal check.

We undertake to implement all the means necessary to respect the delivery dates indicated. Also, in the event that We are informed of a delay in delivery, We undertake to notify You as soon as possible. You will then decide whether to maintain or cancel your order in whole or in part.

If the delivery time exceeds seven (7) days, you have the option of canceling your order, by e-mail at contact @ accessoires4x4.com or by telephone on 04 94 00 50 95 (number not surcharge). Your order will be refunded to You within a maximum period of thirty (30) days following receipt of the email. If delivery has taken place before your cancellation request has been taken into account by our services, we will provide you with a return slip and will indicate to You the return address of the Products delivered, it being specified that the return costs will be at our expense.

Delivery rates

Free for Mainland France, contact us for other destinations including Corsica and Drom Com

Parcel delivery

For Products whose weight does not exceed thirty kilograms (30 kg) and / or whose dimensions do not exceed one meter fifty (1.50m), delivery will be made by parcel post, delivered directly to your home.

In the event of absence on the day of delivery, a calling card will be left in your letterbox, inviting You to come and collect the Product from your Post office.

Delivery by carrier

For Products whose weight exceeds thirty (30) kilograms and / or whose dimensions exceed one meter and fifty (1.50m), delivery will be made through a carrier designated by us.

Delivery means the deposit of the Product in front of your home or at the foot of your building. No handling and installation operations will be carried out by the carrier. You will therefore be in charge of the recovery, storage and installation of the Products at your home.

Only the transporter is authorized to decide on the most suitable place for unloading. It is specified that the delivery will be made at the property limit. No unloading at height can be carried out (on a slab for example).

In the event that the actual configuration of the place of delivery would physically prevent the unloading of the goods, the carrier reserves the right to cancel the delivery. In this case, the delivery costs will remain at your expense. It will be up to You to get closer to Us by email at the address contact @ accessoires4x4.com or by telephone on 04 94 00 50 95 (non-surcharged number), in order to set the new methods and costs of shipping your order.

In case of absence at the time of delivery, a calling card will be left in your mailbox. You will then be invited to contact the transporter or ourselves directly, either by email at contact @ accessoires4x4.com or by phone at 04 94 00 50 95 (non-surcharged number)., In order to agree on a new date and a new delivery time. The costs of this second delivery will be at our expense.

Only the transporter is authorized to decide on the most suitable place for unloading. It is specified that the delivery will be carried out in limited of ownership. No unloading at height can be carried out (on a slab for example).

In the event that the actual configuration of the place of delivery would physically prevent the unloading of the goods, the carrier reserves the right to cancel the delivery. In this case, the delivery costs will remain at your expense. It will be up to You to get closer to Us by email at contact @ accessoires4x4.com or by telephone on 04 94 00 50 95 (non-surcharged number) in order to set the new methods and costs of shipping your order.

7. Conformity of your order

You must proceed to the opening of your order and its verification. You will sign a delivery or transport slip for this purpose. You will be able to issue the necessary, detailed, legible reservations, as precise as possible in the event of anomalies observed (breakages; damage; non-conformity: Product error, different color and / or dimensions; missing, etc.). In this case, You must refuse delivery of the package.

You will confirm your reservations to us either by means of the form located in the "Contact us" section, or by email to the following address contact @ accessoires4x4.com or by telephone on 04 94 00 50 95 (number not surcharged) , by specifying the number of the order concerned. If the anomaly is proven, We will implement all the necessary means so that a new delivery takes place as soon as possible.

Before using or starting up the Product for the first time, We expressly recommend that You carefully read the instructions and documents attached to the Products. Where applicable, We remind You of the importance of wearing personal protective equipment when using the Products. We will not be held responsible for damage resulting from use of the products that does not comply with the prescriptions provided for in the instructions and documents attached to the products.

We provide you with the TELEPHONE ASSISTANCE service of ACCESSOIRES4X4.COM (on 04 94 00 50 95 (non-surcharged number), from Monday to Saturday from 8:30 a.m. to 7:00 p.m., or by e-mail to technical assistance, “contact us” section This service can provide you with all the information you need to start up and use the products without danger.

8. Right to withdraw

Procedures for exercising the right of withdrawal.

In accordance with the regulations in force, for any purchase of a Product made on the Site, You have a withdrawal period of seven (7) days from receipt of the goods, allowing You to totally or partially cancel their orders. .

In order to facilitate the management of product returns and to ensure the transport of the Products in the best conditions, the Products must be returned in their original packaging, accompanied by all accessories and instructions, be in good condition, and accompanied by their invoice.
If You wish to exercise your right of withdrawal, You are invited to contact Us, either by email at the following address contact @ accessoires4x4.com or by phone at 04 94 00 50 95 (number not surcharged) in order to notify Us of your wish to return your order in whole or in part. We will provide you with a return slip and will indicate the return address of the Products, it being specified that the return costs will remain your responsibility.

Repayment Terms

In accordance with legal provisions, We undertake to reimburse You for all sums paid (shipping costs included), within a maximum period of thirty (30) days.

In the event of an initial payment by bank card, You will be re-credited the amount directly to your bank card.

In the event of initial payment by postal or bank check, We will contact You to obtain a bank identity statement. The transfer will then be made directly to your bank account.

9. Return of the goods

In addition to the right of withdrawal available to You, We allow You to return your purchases for an additional period of three (3) days, from the end of the withdrawal period as specified above.

You must then notify Us either by email contact @ accessoires4x4.com or by phone on 04 94 00 50 95 (number not surcharged) of your willingness to return your order or part of it. We will then tell You the technical methods for returning the Products.

In this context, the return being made outside the withdrawal period as set by law, only the price of the Product, not including shipping costs, will be refunded to You. Return costs will also be at your expense.
Apart from taking into account the shipping costs, your order will be reimbursed under the same conditions as those described in the previous article.

10. Guarantees - After-sales service

The contractual guarantees granted

The contractual guarantees relating to the Products, and their conditions of application, are set by the supplier of the Product. The contractual guarantees are therefore likely to be different (duration, scope, etc.) depending on the Products, suppliers and brands. You will find the details of these guarantees on the Product presentation sheet, attached to the Product, and specified in the user manual or any other document accompanying the Product.
The warranty period begins to run from receipt of the Products.
In general, We inform you that the following are not covered by the contractual guarantee offered by the suppliers:
- Malfunctions linked to improper use and / or lack of maintenance of the product.
- Malfunctions related to normal wear and tear of the Products and the replacement of accessories, wear parts and consumables.
- Degradation linked to the various shocks caused to the products.
Routine maintenance operations (oil changes, adjustments, sharpening, etc.) are not covered by the contractual guarantee offered by the suppliers.
Regardless of the contractual guarantee granted, the Products remain guaranteed under the legal guarantee of conformity and the legal guarantee against defects as defined in articles L.211-4 and following of the Consumer Code and 1641 and following of the Civil Code.

Customer service

We provide after-sales service for our products. In the event of any difficulties in using the products, You are invited to Contact Us, either by email at the following address contact@accessoires4x4.com or by telephone on 04 94 00 50 95 (non-surcharged number). We will then make a first diagnosis (application or not of the contractual guarantee, breakdown, etc.).
After-sales service can be carried out directly in the store or by returning the Product.
In the context of a return of a Product, and at the end of the diagnosis that We have carried out, if the problem related to the Product is covered by the supplier's contractual guarantee, a return slip will be sent to You, allowing You to send Us the Product, free of charge. The repairs will then be carried out and the Product will be returned to You, without You incurring any additional costs.
However, if the warranty is not applicable, a repair estimate will be sent to You. If You accept the quotation sent, You must inform Us of Your acceptance. The return of the Product will in this case be at your own expense.

11. Responsibilities

Our responsibility cannot be engaged when You do not respect, in whole or in part, the General Conditions of Sale, or in the event of an unforeseeable act of a third party or in the event of force majeure.

In this case, we can exonerate ourselves from all or part of our responsibility by providing proof of the non-performance or improper performance of these General Terms and Conditions of Sale, either when this is attributable to You or, when it is unforeseeable. and insurmountable from a third party to the contract or then following a case of force majeure recognized as such by case law.

12. Retention of title

The delivered goods remain our property until full payment of their price. Failure to pay may result in claiming the goods.
The transfer of the risk of loss or deterioration is nevertheless carried out in your hands from the delivery of the products.

13. Personal data

Placing your order via the Site implies that we collect your personal data. We therefore invite You to consult the section that we put online on our Site.

14. Applicable law and competent court

The General Conditions of Sale are subject for all of their stipulations to French law. All disputes relating to the commercial relationship between You and Us are subject to the exclusive jurisdiction of the French courts.
In the event of a dispute, an amicable solution will be sought beforehand. The search for an amicable solution does not interrupt the contractual guarantee but interrupts the periods of action from which You benefit.